At Scottfin, we realise the trauma that our clients go through when the unfortunate happens and they have to submit a claim.
We therefore try to make the process as hassle free as possible. We have attached all the relevant claim forms. Simply complete the form and e-mail or fax it back to the details contained in the relevant claim form.
Things to remember
For your peace of mind, and to ensure that the process is followed as quickly as possible remember:
NOTIFY YOUR BROKER
as soon as possible about any event that may lead to a claim, but not later than 30 days following the event.
CORRECT INFORMATION
Make sure the information on your claims form is correct and contains full details of the third party and any eyewitnesses.
REPORT THE CASE
to the police immediately, but not later than 48 hours after the event. They will give you a case number, which you must give to Scottfin when registering the claim.
DESCRIBE THE ACCIDENT
Provide a clear description of how the accident/loss happened.
SKETCH OR PHOTO
Include a clear sketch in the case of a motor claim.
PROVIDE PROOF OF OWNERSHIP
Submit proof of ownership and replacement quotes for property loss claim.
Once Scottfin has received your completed claim form and relevant attachments, documentation will be forwarded to the relevant insurer. We will give you progress reports and advise you should the insurers need any further information.